Customer not paying on time? Learn how to send effective payment reminders. Including example texts for first, second and final demand letters.
A payment reminder is a written message to a customer who has exceeded the payment term on an invoice. In the Netherlands you typically follow an escalating process: a friendly first reminder after 3–5 days, a formal second reminder after 14 days and a final demand after 30 days. From the final dema
1. Be timely The longer you wait, the harder it becomes to get paid. Send your first reminder within a week of the deadline passing.
First reminder (friendly) *"Dear [name], we would like to remind you of invoice [number] dated [date] for the amount of € [amount]. The payment term expired on [date]. This may have escaped your attention. We kindly ask you to transfer the amount within 7 days."*
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